The Problem With Off-The-Shelf Apps
Why businesses come to us for integrations
Generic integration apps work for simple setups. The moment your business has real complexity, they break down — and you pay for it in manual work, errors, and missed orders.
Manual data reconciliation every day
Staff spending hours copying orders from Shopify into SAP, re-entering stock levels, manually updating pricing. Expensive, error-prone, and unscalable.
Overselling due to stock sync lag
Shopify stock levels updating 15 minutes behind the warehouse. By then, you've sold stock you don't have and need to refund angry customers.
Pricing mismatches between systems
Your ERP updates a price and it takes 24 hours to sync to your store — if it syncs at all. Meanwhile customers are ordering at the wrong price.
Integration apps breaking on updates
Your Shopify app stops syncing every time either platform updates. No monitoring. You find out when a customer complains.
Systems that were never designed to connect
Legacy ERP built in 2003. Modern Shopify store. No official integration exists. The only solution is custom middleware.
No single source of truth for data
Three systems, three versions of the same order. Finance has one number, the warehouse has another, and Shopify has a third.
Systems We Connect
Platforms & systems we integrate daily
We've built integrations across every major enterprise platform. If it has an API — or even if it doesn't — we can connect it.
ERP
SAP
SAP Business OneSAP
SAP S/4HANAD365
Microsoft Dynamics 365NS
NetSuiteSg
Sage 200Bp
BrightpearlCRM
Sf
SalesforceHs
HubSpotCRM
Microsoft Dynamics CRMZo
Zoho CRMPd
PipedriveWarehouse / OMS
Sb
ShipBobLw
LinnworksMs
MintsoftCA
ChannelAdvisorWM
Custom WMSSearch & Marketing
Al
AlgoliaKl
KlaviyoYo
YotpoNo
NostoGo
GorgiasDon't see your system? If it has an API, a database, or even a CSV export, we've almost certainly built an integration for something similar. Tell us what you're connecting →
Our Approach
Custom middleware, not off-the-shelf apps
We don't plug in an app and hope for the best. We architect a data flow that's reliable, monitored, and built to handle your specific business logic.
1
Integration discovery
We map every data point that needs to flow between systems — order status, stock levels, pricing, customer data, fulfilment updates. We identify the master record for each field and document every conflict rule.
2
Architecture design
We design the middleware architecture: event-driven vs scheduled sync, error handling strategy, retry logic, logging, and monitoring. You approve the design before we write code.
3
Build & unit testing
Custom integration built in your chosen tech stack. Every data transformation is unit-tested against real data samples from your systems before we connect to production.
4
Staging validation
End-to-end testing in a staging environment with real data flows. We simulate failure scenarios — API timeouts, malformed records, rate limits — and verify the error handling works correctly.
5
Production launch & monitoring
Go-live with a monitoring dashboard showing data flow status, error rates, and sync latency. Any failure triggers an alert to our team within 5 minutes.
6
Ongoing monitoring & maintenance
We maintain the integration on a retainer — handling platform API updates, adding new data fields, and resolving any sync issues before they impact your operations.
What's Included
Everything in a custom integration
- Integration discovery & data mapping workshop
- Custom middleware architecture (not off-the-shelf apps)
- Bi-directional data sync with conflict resolution logic
- Real-time or scheduled sync (your choice)
- Error handling, retry logic, and dead-letter queues
- Monitoring dashboard with alerting
- Full integration documentation
- Staging environment testing before production
- Post-launch monitoring period (30 days)
- Optional ongoing maintenance retainer
Integration health monitor
Orders synced today
1,247✓
Stock updates pushed
8,932✓
Pricing sync
Real-time✓
Last error
14 days ago!
Integration Outcomes
Results from real integration projects
What businesses gain when their systems actually talk to each other.
£80K
Annual savings
Average manual reconciliation cost eliminated after ERP integration
<30s
Stock sync latency
Real-time stock updates pushed to Shopify from warehouse systems
0
Oversell incidents
Across all clients post-integration, compared to weekly before
99.9%
Integration uptime
Monitored SLA across all production integrations we manage
FAQ